How does that work, meat delivered to your door?

1. Order

We note your order on day A and deliver on day C. We only start preparing your order the day before delivery.

2. Packaging

We vacuum-pack each piece of meat to keep it fresh for longer.

3. Transport

The meat is neatly packaged and transported refrigerated. On the day of delivery you receive an email with track & trace and a two-hour time frame within which your order will be delivered.

4. Quality guarantee

Our method has been extensively tested and has the approval of the FASFC.

1. Order

Thank you for your order! To guarantee the best quality and freshness of our meat, we only process your order the day before the chosen delivery. That way the meat arrives fresh at your door and you can keep it for a few more days.

Would you like to change your order? Contact us on 058 59 90 90 or via webshop@dierendonck.be.

Please note: if you order on day A, you will receive your parcel on day C. All deliveries take place from Tuesday to Saturday (between 8am and 6pm).

2. Packaging

We vacuum-pack each piece of meat. That way the meat stays fresh. Every order is neatly packaged in a Dierendonck box.

3. Transport

For our transport, we can rely on the expertise of DPD Fresh in Belgium and Luxembourg. Deliveries take place from Tuesday to Saturday, between 8am and 6pm.

DPD Fresh’s continuous monitoring of the cold chain (+4°C and/or -18°C) ensures that the quality and safety of all your products remain guaranteed at all times. Using sensors during transport, storage and sorting, they continuously monitor the correct temperature.

Please note!

  • Unattended deliveries are only permitted if this has been requested in writing from the carrier.
  • If a delivery is left unattended at the customer’s request, Dierendonck can no longer guarantee the quality.
  • If there is no answer at the door, the delivery driver will attempt to contact you by telephone. If this also remains unanswered, the parcel is returned to the depot where it is kept refrigerated. Your parcel will be offered again the next working day.
  • When placing an order, the chosen delivery date remains indicative; we reserve the right to make a second delivery attempt.
  • A redelivery takes place if delivery could not be made on the first attempt, due to no answer or force majeure of the parcel service. The parcel then moves to the next working day. Saturday redeliveries are delivered on Tuesday at the latest.

4. Quality guarantee

Because of our extensive positive testing, we have full approval from the FASFC on how we operate.

Did something go wrong?

Dierendonck is proud of the quality of its products and wants you to be too. We pack and deliver our orders with the utmost care. If something does go wrong, simply contact our team and we will put it right for you.

Contact our team

Send an email to webshop@dierendonck.be or call us at +32 58/59 90 90.

At the weekend

During weekends our offices are closed and it is best to contact DPD directly: email customer.operations@dpdfresh.be or call 015/21 24 90 (available on Saturdays until 1pm).

Frequently asked questions

Find your answer on our FAQ page.

Shipping costs?

Free

Orders above 150 euro are delivered to your door free of charge.

15 euro

Below 150 euro we charge a delivery cost of 15 euro for refrigerated transport.

8 euro

For non-refrigerated deliveries we charge a delivery cost of 8 euro.